QUIET CHRIS
My favorite story is about a guy I refer to as Quiet Chris. He worked with us over a winter break and never said a word the whole time. He was so shy he could not quite look you in the eye. Yet, somehow, he sold a couple of thousand dollars of product in a few weeks before school started again. Quiet Chris was just one of many and I probably would have completely forgotten about him if his mom hadn’t come in to the office one day and asked to speak with me. Most employers don't want to talk to parents. It's better for parents to allow their children, especially their adult children, to speak for themselves. But this time was different. “I want to thank you because you gave my son the one thing I’ve never been able to give him.” She was emotional, teary-eyed. “What’s that?” “Confidence. I don’t know how you did it, but I overheard him on the phone talking to someone in a way I’ve never heard before.” I almost cried myself. What we did was teach Quiet Chris the secret that everyone’s favorite subject in the world is themselves, and to ask a lot of questions about them and their home and their children. What these insecure or introverted young people learn in a few weeks of working in sales opens up a whole world to them. They get so good that they can talk to anybody anywhere about anything. We hear all the time that they go back to school and their friends notice the difference. They’ll say things like, “I can tell you grew a lot over the summer,” or, “I can really see a big difference in the way you talk to people, the way you carry yourself.” That’s why I think I have the greatest job in the world, taking kids who were wall flowers in high school and making them into rock stars. That's what sales did for me. As a fellow introvert, I went from being the guy at parties that nobody got to know to the guy cracking jokes in an elevator full of strangers. That’s why I tell people I haven’t “worked” a day in more than twenty years. Taking a mental break and in the mood for another great blog from author John Wasserman? Check out 6 Awesome Reasons to Choose a Career in Sales or 5 Interview Questions You Need to Know. A new blog is posted every week. Oh...and check out my book No Shorts, Flip Flops, or Sunglasses: How to Get and Make the Most of Your First Real Job - proceeds go to a great charity, Children's Dyslexia Centers, Inc. Thanks! You Rock!!
4 Comments
Earl Kelly
3/13/2014 02:58:52 pm
I always enjoyed helping people break out of their shells and find new levels of confidence never to go back to their former way of thinking.
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John Wasserman
3/13/2014 03:49:47 pm
Great point Earl. I have had countless people that had no idea they would be good at sales really fall in love with it. You just don't know until you try. Even if you don't love it, the experience and communication skills you pick up will benefit you for a lifetime.
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11/6/2019 02:44:42 am
Introverts are talented and full of skills. They just don't speak so much because it is part of who they are. We should not force them to become the person they are not. If they want to do a certain thing, they will do it without any hesitation. Chris might be quiet but he excelled so much on the field he is in, and that is what matters the most. You must be lucky because you get to tour other people's lives and make a transformation in any way you know. You must keep on doing it!
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October 2020
Proceeds benefit Children's Dyslexia Centers
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